Find out how we went carbon neutral, and the surprising things we learned along the way.
Find out how we went carbon neutral, and the surprising things we learned along the way.
Here's an overview of what's new in Cliniko from May 2021—all the bug fixes, updates, and news you may have missed during the month!
We’ve made it super easy for you to check Cliniko’s status whenever you want.
Some practices in Alberta, Canada might need an Information Management Agreement to comply with the Health Information Act. If you do, Cliniko has you covered! Just take a look at this article to learn more, including how to get one for your practice.
This is your April summary of all the updates, changes, and news in Cliniko over the past month.
Giving back is one of the most important things we do as a business, and why we’ve committed to donating at least 2% of our revenue to charity every month. Here's the latest on some recent additions to our charitable giving!
This is your monthly summary of all the updates, changes, and news in Cliniko over the past month.
Introducing our new monthly round-up! Curious about what's new and updated in Cliniko? February's update will get you up to speed.
Cliniko has been recognised as an industry leader, equipped with all the tools you need to easily manage podiatry practice and keep your focus on helping your patients heal.
Here it is, our annual recap of the features and educational material we’ve released over the past year. Come check out what we were up to in 2020...you just might discover something you hadn't heard about yet!
Learn about the changes we have made to support multiple time zones in Cliniko and see a demo of how it all works!
Sometimes you need a quick and easy way to create a credit note or record a refund. Well, now you have one! Check out this post (and the included video) to see how it all works and where you can find step-by-step instructions.
Now recognised as an industry leader and strategic partner of the APS, Cliniko provides the tools you need to care for your clients and keep your psychology practice running smoothly.
We've got an update on one of our favourite charities, Beyond the Orphanage. They're working hard to make sure vulnerable children in Nepal and Kenya are getting the support they need to stay healthy and safe during this pandemic.
Run your practice with confidence, knowing that Cliniko is recognised as an industry leader, equipped with the tools you need to manage your practice and give your patients the attention they deserve.
Getting signed forms from your patients has never been easier. Once received, your patients can digitally sign on their computer, tablet, or mobile phone, and submit their signed form right back to you.
We thought we wanted a tool to conduct webinars. We were wrong and found a better option instead. Here's how we did it.
Secure patient forms are here. Learn more about when to use them and how you can set them up in Cliniko with our latest Tip of the Week.
Wondering why we're not charging for telehealth? The short answer is that we're not sure how much it will cost us to run yet. In this blog, our founder Joel explains more about how the fee will be calculated if we need to begin charging.
When so many people are struggling and suffering around the world, Beyond the Orphanage is a shining beacon of compassion doing all they can to keep vulnerable children healthy and safe during the coronavirus pandemic.
Set up video consultations with your patients using our new telehealth feature. We've designed it to be secure and easy to use, and right now it's free.
Telehealth is coming to Cliniko to help you through this difficult period, and it will be free of charge for now. Read the announcement in full.
A message from our founder Joel Friedlaender on Cliniko's initial response to COVID-19, including a link to our communication hub.
I'd love to be doing a Happy New Years post, but as you likely know, Australia is on fire right now. There are devastating fires around the country, and many people are in need of assistance. We've found a couple of ways we'd like to offer some help.
We recently released some changes to the log in workflow when logging in from the Cliniko website. These changes caused unexpected problems for many, and we're sorry to you all. We will do better in future.
Well, it happened again. Another year has come and gone. And what a year it’s been! 2019 was jam-packed with all sorts of fantastic happenings. Come along with us as we take a moment to reflect on the past twelve months and the wonderful changes we’ve seen!
Cliniko now allows you to create "cases" for your patients—essentially, you can organize a series of appointments (and all of their related "materials", such as invoices, notes, and more) into neat little packages that make it easy to sort through what…
Bulk bills and patient claims can now be processed directly from Cliniko!
Beyond The Orphanage (BTO) have begun the rollout of their EmPower program. Through “EmPower” Cliniko has provided laptops for children and also ongoing training including learning how to code. BTO's Alison Stieven-Taylor interviews Cliniko's Rachel about the program.
Hello everyone! It's an exciting time here, we're looking to add a few more people to the Cliniko team. We're not a business that grows for the sake of growth.
If you weren’t able to be in Melbourne (AU) last night for our second ever Cliniko community meetup, you missed out on a friendly get-together, chats with others that work in the healthcare space, great food (the chicken burgers were voted MVP by…
In June 2019, we hosted our first-ever Cliniko community meetup. The goal was to offer a space for members of the community (healthcare, technology, and Cliniko, of course!
While you can read the entire AMA over on the Community, we’ve consolidated some of the most popular questions and answers right here on the Cliniko Blog. Read on for Joel’s straight and honest (his words!) answers.
Our video wunderkind, and Cliniko support team member, Rachel, headed off to Nepal in October 2018 to see firsthand the impact that Cliniko subscription donations are making to HIV/AIDS affected, and homeless children.
As of today, we’ve introduced two new fields: Sex and Gender Identity. Gender identity is a person’s sense of their gender. It is not necessarily related to sex, physical characteristics, appearance, behavior, or sexual orientation.
If you’ve linked your Cliniko calendar to an external calendar, you’ll want to update your calendar URL before December 1st!
Are you ready for some Cliniko updates!? We know Rachel is 😂!!! Come join her in Cliniko This Week as she covers the new releases and changes that took place.
The last couple of weeks have been quite exciting! We’ve been busy little bumblebees 🐝 and have been releasing a ton of new changes — some are more obvious than others, but all of them have been beneficial to Cliniko’s performance!
If you’ve ever been in the process of adding or editing an appointment, there’s a chance, if you clicked outside of the pop-up box, the appointment would have been lost.
If you have multiple clinics but don’t offer the same services at each place, we’ve got your back.
Within a patient’s list of appointments, you’ll now see an little label if the appointment is in the future: This should make it easier to see, at a glance, what someone has on the books for the future!
EPIC doesn’t even begin to describe the changes we’ve released this week 😎!
Have you ever chatted with a patient — over the phone, perhaps — and wished that you could record some notes about that conversation in Cliniko? 📝 Well, the wait is over — you can now record all of your communications!
Well, technically they aren’t “here” as such, because this is the blog, but they are live in Cliniko now!
We’ve added some new templates to the existing pool of body charts—foot diagrams! 👣 You can now select any of these templates to mark up when writing your treatment notes!
This week has been FILLED with some amazing new features and releases! Not only were Body Charts released but this week we’ve also added Booking Notifications for Practitioners, Online Booking limit for patients, and more!
If you’re a practitioner, you can now receive notifications for all of your new bookings — not just ones made online! 🎉 Previously, new booking notifications could only be sent out if a patient made the appointment themselves.
The time has come. Body charts are here! 🎉 💃 🙌 🤗 😍 That’s right, folks. You can now use body charts in your treatment notes!
In a bit of a hurry 🏃♂️💨? Before rushing out that door, catch up on the changes in Cliniko! In less than 3 minutes, you’ll be up to date on this week’s updates 🙌.
Jumpstart your weekend with Cliniko This Week! Rachel is catching you up on all the new releases and changes that took place this past week 🕺! This includes an exciting change to Invoices!
Hello, Cliniko Family! We have a new set of changes and updates for — all covered in Cliniko This Week 😍! Including changes to our API, how we sync Payments to Xero, booking with Inactive Practitioners, and more.
Initiate your best celebration dance…. Cliniko This Week is back 👏! We’ve added some exciting changes to our Data Exports and have a number of fixes to share with you!
We have made over 16 releases/changes to Cliniko in the past 2 weeks 😵! What were they? Cliniko This Week is back with details on the full list!
Hello everyone! It’s Joel from Cliniko here, I just wanted to share a little from a very emotional and inspiring experience we had the other night. I’d really appreciate you reading through this one if you have the time.
Custom Titles are now here 🙌! That’s right, whether you have a Princess 👑 or even Zombie Lord 🧟 (welcome back, buddy) you can add ANY Title within Cliniko.
Our developers have been busting bugs left and right this week! If you had certain issues with Invoices, Patient Exports, Referring Doctors, or SMS messages — they got your back 😎. I’m covering everything that has been fixed in Cliniko This Week!
Today, we’re saying goodbye to the “Zombie Lord” Title 🧟 and hello to some new updates 👋!
This past week we released an amazing new export option for Patients 💪! If a Patient requests a FULL download of their data, this is the feature for you!
All aboard the update train 🚂 …. next stop: Cliniko!! That’s right, we have an amazing list of changes that took place this past week! There are even some cookies in this update 🍪!?!?
Tick Tock ⏰, Tick Tock ⏰! May 25th, 2018 is fast approaching so we want to be EXTRA sure you’re up to date on GDPR and what’s to come!
Have you noticed patient names are now appearing as initials on your browser’s tabs 🤔? This is a recent change to prevent someone from viewing your browser history and potentially obtaining a list of patient’s you’ve seen.
Another week has passed which means another set of updates to Cliniko is here 🤭!
We have a number of presents for you to open this week in Cliniko 🎁😍🎁! If you don’t mind spoilers… this include updates to the Referral Sources Report, change to the Scheduler Security Role, an addition to Bulk SMS, our GDPR progress, and more 😲!!
It’s a month until the GDPR compliance regulations kick into gear and we’re well on the way to becoming compliant! Here’s an update on what we’ve done, what we’re doing, and what’s on the cards for the upcoming month!
Are you a fan of magic tricks 🎩🐰? If so, it looks like our Invoices were playing some magic tricks recently 🤩! In Cliniko This Week, Rachel is revealing those tricks and the changes that have been implemented to stop these!
Before rushing out to enjoy your weekend & holidays 🏃💨, catch up on all the updates and bug fixes in Cliniko This Week. We’ve updated the Expenses Export, Xero, and sprayed some bugs 🐜 with Online Booking, Invoices, and more!
UPDATE ALL THE THINGS 🤩! Ok…not “EVERYTHING” 🙄 but this week there have been a number of updates. I’m breaking those down for you in Cliniko This Week. This week’s updates, changes, and fixes includes Reports, Products, Xero, and Online Booking.
Chooo! Chooo 🚂! The Update Train is at the station and Rachel is here with your ticket 🎟, in Cliniko This Week! Covering changes to MailChimp, Xero, PDFs, and Online Booking 🖥! As well as the May 25th deadline for GDPR! Not sure what GDPR is 🤷?
The May deadline to become GDPR compliant is fast-approaching ⏳, and we want you to know we’re on track to meet the deadline. What is GDPR?
Before heading to the beach 🏖 or mountains 🏔to get your weekend started 😎, catch-up on this week’s updates in Cliniko This Week!
Are you ready for some updates 🤔!!!!!!!?????? Rachel is back in Cliniko This Week with a breakdown of the changes, updates, and bug fixes that took place this past week.
Do we have a treat for you 🍭!!!! This week we’ve released some new keyboard shortcuts for Appointments, changes are coming to our API, and you can now cancel instead of delete patients from Group Bookings 🙌🤩🙌!
Need some more excitement for the weekend 🤔? Well… in Cliniko This Week, Rachel is bringing a special surprise for us all 🎁?!!? A BODY DIAGRAM CHARTS PREVIEW 😱!!! That’s right, get a sneak peek preview of what’s coming!
What’s better then catching up on all your favourite shows and counting down the seconds until the weekend begins 🤔? Cliniko This Week, of course!!!
It’s a new year so what better way to celebrate than this week’s episode of Cliniko This Week 😎?! Rachel is back with the updates that took place over the holidays — including changes to the patient search and the brand new Payment Summary Report 😍!
On Monday, January 8 between 10:05AM and 10:28AM Cliniko experienced an outage. All times are in UTC+11. First up, we’d like to apologise for the interruption. We take issues like these very seriously.
It’s the final countdown ⏱!!! We’re getting close to the end of the year but that doesn’t mean we’re stopping our updates! In fact we have a sleigh FILLED with them 🎁!
I hope you had your coffee or tea today ☕️😂! Rachel’s caffeinated energy is back with another episode of Cliniko This Week! Covering the updates to the Appointment Types’ color picker and Print button.
Over the past month, you may have noticed some changes in how you experience support! We’ve launched two things that we’re pretty stoked about! A new space for the Cliniko Community. A new support site! Why are we excited about these things?
Let’s get this party started 🎉🕺💃🎊!!! This week has been filled with some amazing updates and news! Rachel is back with a recap and preview of changes in Cliniko This Week!
Another week — so another episode of Cliniko This Week 😍! Rachel is covering all the changes including updates (as well as future news) about File Attachments as well as all the bug squashing that took place 🚫🐛🚫!
What do Koalas, The Matrix, and Creepy Clowns have to do with Cliniko 🤔? Find out in this episode of Cliniko This Week 🙌!!! Rachel dives into the updates and changes as well as how to add emojis throughout Cliniko — without a phone 📵!!
Everybody, dance now 💃🕺! This week’s episode of Cliniko This Week is now available 🙌! Rachel will be covering updates that took place and how to build custom Online Booking URLs — oh my 😱!
Excited for the weekend ☀️!? Enjoy the sunshine and join Rachel in this week’s episode of Cliniko This Week 😎! For the Tip of the Week, she’ll show off how to dictate notes on Apple and Android devices 🎙+📱=🙌!! Say goodbye to tired thumbs 👍👍.
Hhhhhhhhiiiiiiii Cliniko Family 👋😍👋!!! Want to know what took place this week? In this episode of “Cliniko this week”, Rachel will take you on a tour of the updates — including changes to the ⏳ Waitlist and more 🙌!
“Cliniko this week” is here again! Rachel let’s you know all that’s happened with Cliniko this week. She even has a great tip about taking photos on your phone and getting them straight into the patient record in Cliniko.
Rachel is here to let you know about everything that’s happened with Cliniko this week.
If you logged-in on your mobile to check your schedule this morning and were pleasantly surprised to find Cliniko looking particularly spiffing, that’s because we just released a big update.
We’ve been helping people use Cliniko for almost 6 years now. In that time we’ve made significant improvements to the support we provide. We respond faster and more accurately than ever before. But we can still do better.
Welcome to our update on Cliniko and the team! We’ve been busy through October, so let’s check out what’s happening behind the scenes, and what’s new and how it can benefit you! Firstly, let’s find out what’s new in Cliniko right now!
Welcome to our update on what we’ve added to Cliniko in the last month! We’ve been busy through September, so let’s check out what’s new and how it can benefit you!
Welcome to our update on what we’ve added to Cliniko in the last month! We’ve been busy through August, so let’s check out what’s new and how it can benefit you! You can now book your Patients into multiple Group Appointments at once !
There have been a lot of developments within Cliniko since our last major update, so I thought I’d round up all the details for all the people using Cliniko right now! Here’s a quick summary of major changes made in Cliniko lately.
2015 was a great year for Cliniko, and in our first post of the year, we’re going to recap some of the highlights!
Since our last update, there’s been a lot of work completed behind the scenes, with a number of changes that you may not be aware of! Here’s the rundown: Changed our hosting provider .
Well, do we have some updates to share! It’s nearing the end of August and the entire Cliniko team has been hard at work, updating bits and pieces of the program to be better than ever (and adding a few new features, as well!).
Hello, again! For some, spring has sprung and for others, the scent of autumn is in the air.
So far, 2015 has been a huge and exciting year for us at Cliniko — and we’re only a month in! If January is any indication of what’s to come, we’re pretty excited about the next eleven months.
Happy new year, everyone! Over the past couple of months, we’ve been super busy and we’ve released some awesome new (and highly sought-after) features! Here goes… We improved an issue with Xero and synchronizing invoices and payments from a previous date.
Time is flying! We’ve released a whole bunch of updates over the last couple of months. Settle in with a cup of tea, because this list is quite long. Without further ado, here they are!
We’re currently working on redesigning how the appointment looks in the calendar. Specifically the form you see when creating or editing an appointment, and also the popup you get when clicking on an appointment.
Well, it’s been a while since our last update! We’ve been up to a lot of good stuff over the past month, and there’s no shortage of updates and changes to Cliniko!
We’d like to let you know about a severe security vulnerability that has just been announced and has affected the majority of the internet.
Hi everybody! It has been an exciting few weeks here are Cliniko and our development team has been very busy. We have released several new features and updates! New dashboard design and new larger fonts.
Hello all! I am back after a bit of a hiatus. Lots of exciting features have been released since my last update. You can get fully caught up here . Without further ado here are some recent changes. Added a provider number field to the contacts section.
Customer Support is very important to us at Cliniko. It’s important to us because it’s important to you.
It is time once again for your weekly Cliniko update. We concentrated on fixing a few bugs and preparing for our rollout to the new online bookings tool. Changes this week.
Hello all! Time for your weekly Cliniko update. Just a week until our Cliniko meet up in Melbourne. I have about 50 things on my to-do list before I leave so my post will be short this week. Features Additional placeholders for appointment reminders.
Hello everybody! Time for your weekly Cliniko update. I have a lot to talk about this week as we released several new Cliniko features. Here is what we worked on this week. Features Sequential invoice numbers.
Another week has flown by already, so it is time for your weekly Cliniko update. No real updates to report. Don’t worry though, our developers have been hard at work on some larger features that will be released soon. More on that next week!
It is time for your weekly Cliniko update. This time next month I will be in Melbourne at our Cliniko meet up. I cannot believe it is only a month away! Once again our development team has been really busy.
Hello again! Bart Lewis here with your weekly Cliniko update. Can you believe I have been with Cliniko over a month now? It feels like I just started yesterday. I really enjoy talking to all of our customers!
Hello everybody in Cliniko land! Bart Lewis here with your weekly Cliniko update. The development team has been in full swing this week releasing feature updates and bug fixes. Here is what we released this week. Added support for the Sri Lankan Rupee.
Hello everybody! Bart Lewis here with your weekly Cliniko update. This week was a very exciting one at Cliniko. We had a major feature release and our Xero Integration was included in their add-on directory! More on that in a bit.
Hi everybody, Bart Lewis here with your weekly Cliniko update. Only one small fix to report this week. Don’t worry though our development team is busy working on a change to treatment notes that everyone is going to love.
Hi everybody. Another week has gone by and I cannot believe how fast time flies. The Cliniko development team has been busy this week releasing new features and bug fixes. Without further ado, here is a list of this week’s changes.
Hi Folks! Here is my weekly installment of changes to Cliniko. I am into my second week of Cliniko support and things are going well. I really enjoying talking to our customers, such nice folks.
Hi All! Bart Lewis here. As you can see below I just started with Cliniko in support. One of the things I want to do is update the blog more frequently. I would like to put out a weekly blog post of all the new features we have added to Cliniko.
We are excited to welcome Bira and Bart to the Cliniko team. Both have just joined us this week. Ubiratan Alberton (Bira) Bira is a super talented software developer based in São Paulo, Brazil.
Between Monday, May 20th and Tuesday, May 21st we experienced an interruption with sending SMS reminders to our Australian customers.
We‘re in the process of setting up an internal dashboard for us to use in the Cliniko office. This is how it’s looking so far. This will let us easily track key metrics at a glance. We’re currently tracking: Number of Cliniko customers.
We are very excited to have Matt Jones join our team this week. Matt is an operations engineer based in Melbourne, Australia. Before joining us, Matt worked for realestate.com.au.
We are excited to announce that Bruno Pinto (software developer) and Kelly Dyson (designer) are joining our team here at Cliniko. As I announce this, I realise that we do work a bit differently here and I should probably explain that.
A lot has happened in the last couple of months since our last news email. I will try to keep this as brief as possible but there is a bit to get through to ensure you are kept up to date.
We are always astounded by how fast Cliniko is growing and how many different countries our customers are in. We just wanted to share a snapshot of Cliniko use globally. The darker areas are where the heaviest use is.
As many of our customers are aware, we had a significant outage yesterday. Luckily this didn’t affect all of our customers, but that was certainly no consolation for those that it did. So what actually happened?
It’s like every month is our biggest at Cliniko. So much has happened lately I am not quite sure where to start… I guess the best place is our birthday! Cliniko turned 1 a few weeks ago.
We are very excited to have just received a copy of our first ever print ad for Cliniko. Typically we don’t spend much on advertising, we much rather use our resources to actually develop the system itself.
We are really excited to officially announce that Patient Online Bookings are now available in Cliniko. I say “officially announce” because it was actually released a couple of weeks ago and over 25% of our customers are already using it.
We just sent out our April newsletter, here is the content for those of you that aren’t subscribed…. We have been really hard at work this last month developing features you have been requesting.
We have made a few posts lately about people being overly inspired by Cliniko. I was just ready to let the topic rest when I came across one more that is too good not to share. I think it’s fair to say we have our winner.
Dear Competitors, I know some of you have been “very inspired” by Cliniko.
First I need to apologise. We have done a poor job of keeping our blog up to date. It’s not that we haven’t been communicating, we are very active on facebook and twitter and also sending out regular newsletters to our customers.
We believe in openness at Cliniko. We know you are placing a lot of faith in us when you choose to use Cliniko to run your practice, so we won’t be keeping any secrets.
It is now just over 2 months since we officially launched Cliniko! We knew that the clinic software industry was ready for disruption.
I regularly review our competitors in the healthcare practice management software space. I recently came across a competitor that sells Chiropractic software offering a 1 Year Free Trial.
I think it’s crazy that Practice Management Software companies are still getting away with charging you thousands of dollars upfront to use their system.
We are excited to finally release Cliniko. Cliniko has been in use with quite a few practices already over the last few months while we prepared for our official launch.