Cliniko news — July 2012

Joel Friedlaender·

It’s like every month is our biggest at Cliniko. So much has happened lately I am not quite sure where to start… I guess the best place is our birthday! Cliniko turned 1 a few weeks ago. It seems like we have been around a lot longer, but it goes to show how much can happen in a year. It was just over 12 months ago that we were in private beta with a few brave clinics using our software and giving us very valuable feedback (particularly Michael and Adam, thanks guys!).

Fast forward 12 months and things have really moved along. We are now a team of 5 here at Cliniko and are privileged to have the amazing customers that we do. I think it’s a great time to share a few Cliniko numbers with you all:

  • More than 500,000 appointments have been created in Cliniko (31,000 created in the last week alone).
  • Over $18 million worth of invoices raised
  • 150,000+ treatment notes
  • Used in over 55 countries

We are really excited by the widespread adoption of Cliniko. It means we can grow our team and provide you with even better support and more time developing the features you request.

I also want to thank you all for the great response to our yearly subscription plans. We released these last month and the uptake has been great. We wanted to reward you for committing to Cliniko and we think the free month you get with the yearly plans is a great way to do it.

Before I jump into the recently released changes, I just want to make sure you know how to stay up to date with our changes. These emails provide a great summary, but we also release update notices immediately. If you are a facebook user, you can see all of our updates on our facebook page, make sure you click the ‘like’ button to see our updates in your facebook stream. If you use twitter, you can follow us at @cliniko. You can also subscribe to receive email notifications every time we do a release, this can be done by clicking the “subscribe” button at the bottom of this post.


Joel Friedlaender


So what have we added lately to Cliniko?

Skip ahead weeks/months on the calendar (31-May-2012)

We added some “skip ahead” buttons to the calendar to make it easier to skip ahead by weeks or months.

Yearly subscriptions available (6-June-2012)

There is now an option for yearly subscriptions. This gives you a free month for every year you subscribe. You can find these at Settings > Cliniko Subscription within your Cliniko account.

Recurring appointments (26-June-2012)

Recurring appointments were added to our calendar. It’s now easy to create appointments that repeat daily, weekly, fortnightly, monthly or other frequencies. These can be used for unavailable times too!

Invoice page speed improvement (29-June-2012)

We made some changes to the way you select patients and also invoice items on the invoice page. This improved the speed of this page dramatically.

Enhanced products and introduced stock levels (1-July-2012)

We moved products out of the billable items area and into it’s own products tab. We also added the ability to store and track stock levels (it automatically adjusts when you sell products).

Search for products and services on invoices (13-July-2012)

We added search fields so that it’s much quicker to find a product or service when creating an invoice.

Improvements to account statements (13-July-2012)

Account statements now show payment information. They also show the date of the appointment.

Improved options for cancelled/expired accounts (13-July-2012)

You can now still change your plan on a cancelled account. This helps if you want to change it beore reactivating. We also enabled data exports for cancelled/expired accounts so you can still get your data out later if you need to.

Print upcoming appointments for a patient (19-July-2012)

We added a new upcoming appointments print option. This can be found on the patients page under the appointments area on the left.

Added local currencies for Sweden and Romania (22-July-2012)

Cliniko now supports local currencies for Sweden and Romania. Please let us know if you use Cliniko and your local currency isn’t yet supported.

Online bookings improvements

We have made quite a few improvements to patient online bookings since launching this feature in May:

  • You can add your own “terms of use” for patients to agree to.
  • The logo now displays at 80px in height (previously was 40px).
  • Online bookings is now compatible with IE8.
  • There is a globe icon that appears on appointments in your calendar to indicate they were booked online.
  • Practitioner notifications for online bookings (SMS, Email or both).
  • You can choose how many appointment slots to show up in your online bookings (or choose unlimited).

Cliniko is amazing practice management software for healthcare businesses. Visit to see for yourself.

Author information

Joel Friedlaender is the founder of Cliniko. He writes about productivity, team-work, and how we do things differently. Follow him on Twitter at @jfriedlaender.

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