Cliniko blog

Welcome! This is where we share everything we know about practice management, tips for growing your healthcare business, and Cliniko news.

Portrait of Sarah Sacks, director at The Grove Counselling & Therapy, outdoors wearing a scarf

Featured article

Moving to 100% online therapy at The Grove

Sarah Sacks is a director of The Grove Counselling & Therapy, and she’s here to share the story of how she moved her clinic to 100% telehealth appointments while maintaining an excellent service for her clients.

Staff picks

A hand-picked selection of the favourite articles from the Cliniko team.

  • Portrait of Sarah Sacks, director at The Grove Counselling & Therapy, outdoors wearing a scarf
    How to

    Moving to 100% online therapy at The Grove

    Sarah Sacks is a director of The Grove Counselling & Therapy, and she’s here to share the story of how she moved her clinic to 100% telehealth appointments while maintaining an excellent service for her clients.

  • Portrait of Pete Williams of Medipass with the title 'Claiming telehealth sessions with Medicare'
    Cliniko news

    Claiming telehealth sessions with Medicare

    Our recording of Joel and Pete's chat about the recent addition of Australian telehealth bulk billing rebates is here! See the video that can answer all your questions about doing Medicare rebates through telehealth.

Practice management tips

Here at Cliniko, we know a lot about websites, software, running businesses, and digital marketing. This is where we share all our practical tips to level-up your practice management skills, and help you run your healthcare business more efficiently.

Cliniko news

All things Cliniko that are newsy and noteworthy.

  • An illustration of a healthcare practitioner on a laptop screen conducting a video consultation with a patient on a mobile screen

    Telehealth is now live in Cliniko!

    Set up video consultations with your patients using our new telehealth feature. We've designed it to be secure and easy to use, and right now it's free.

  • A screenshot of Cliniko's upcoming telehealth feature, showing Dr. Dog on a video appointment with one of our developers

    Telehealth is coming to Cliniko!

    Telehealth is coming to Cliniko to help you through this difficult period, and it will be free of charge for now. Read the announcement in full.

  •  An illustration showing the structure of a coronavirus as viewed through a microscope.

    COVID-19 & Cliniko

    A message from our founder Joel Friedlaender on Cliniko's initial response to COVID-19, including a link to our communication hub.

How to

This is where we share everything we, at Cliniko, know how to do so you can grow a successful healthcare business, and get the most out of your practice management software.

Cliniko software releases

The Cliniko development team are continuously releasing updates to our software. From bug fixes, to new features, and everything in between. We’ll let you know about it here.

  • Notes on Cliniko updates

    2019: A Cliniko year in review

    Well, it happened again. Another year has come and gone. And what a year it’s been! 2019 was jam-packed with all sorts of fantastic happenings. Come along with us as we take a moment to reflect on the past twelve months and the wonderful changes we’ve seen!

  • How to use case notes in Cliniko

    Group treatments together with patient cases

    Cliniko now allows you to create "cases" for your patients—essentially, you can organize a series of appointments (and all of their related "materials", such as invoices, notes, and more) into neat little packages that make it easy to sort through what…