Featured article
A data security checklist for the age of AI
Online scams and malicious attacks are becoming increasingly sophisticated. Are your online security practices up to date enough to protect you against a data breach?
Cliniko blog
Welcome! This is where we share everything we know about practice management, tips for growing your practice, and Cliniko news.
Staff picks
A hand-picked selection of the favourite articles from the Cliniko team.
![An illustration of a laptop with a lock with a phone with a key on a pink background]()
Cliniko news & releasesWhat’s new with Cliniko—July 2024
Are you up to date with our news? Learn about the latest Cliniko features, like our recent change to how you can filter the wait list. You’ll also find a round-up of suggestions to boost your online security and ensure that your digital records are protected.
![An illustration of a lock with a checkmark inside over a handshake on a yellow background]()
Practice management tipsA security checklist for onboarding new hires
Are you setting up your new team members in a way that ensures the privacy and security of your practice?
![An illustration of people working on computers on a table that looks like a globe]()
Work cultureHow Cliniko does customer support
Taking care of our customers genuinely matters to us and we’re committed to providing excellent customer support. Here’s what we do and why.
Practice management tips
Here at Cliniko, we know a lot about websites, software, running businesses, and digital marketing. This is where we share all our practical tips to level-up your practice management skills, and help you run your healthcare business more efficiently.
![An illustration of robots trying to get through a keyhole]()
A data security checklist for the age of AI
Online scams and malicious attacks are becoming increasingly sophisticated. Are your online security practices up to date enough to protect you against a data breach?
![An illustration of a lock with a checkmark inside over a handshake on a yellow background]()
A security checklist for onboarding new hires
Are you setting up your new team members in a way that ensures the privacy and security of your practice?
![An illustration of people working on their laptops]()
What we’ve learned about good customer service
Honest, authentic, and timely customer support never goes out of style! Here are some of our tips for making a good first impression and conveying to patients that you genuinely care about them.
Cliniko news & releases
All things Cliniko that are newsy and noteworthy.
![An illustration of a laptop with a lock with a phone with a key on a pink background]()
What’s new with Cliniko—July 2024
Are you up to date with our news? Learn about the latest Cliniko features, like our recent change to how you can filter the wait list. You’ll also find a round-up of suggestions to boost your online security and ensure that your digital records are protected.
![Illustration of a paper tag with a plus symbol layered on top]()
What’s new with Cliniko — May 2024
Here's our latest round-up of Cliniko updates, including features and changes you may have missed, a glimpse behind the scenes, and inspiration from our team.
![Screenshot of related billable items. Example includes standard consultation and treatment with a discount of 50%. The other is a Service fee.]()
Automatically add multiple items and products to invoices!
Cliniko has introduced a new feature that will streamline your invoicing process. Now, linking multiple billable items and products to your appointment types is a breeze! You no longer have to manually add invoice items individually when billing your patients 🎉!
How to
This is where we share everything we, at Cliniko, know how to do so you can grow a successful healthcare business, and get the most out of your practice management software.
![An illustration featuring a man struggling to push a blue square and a woman speeding past with a yellow circle]()
How to boost your clinic's marketing efficiency while costs are rising
In tough economic times, pinpointing where your marketing is underperforming (and how to fix it) can help you save money and continue to grow your business. Here are some practical tips you can use to do just that!
![Illustration of a security guard holding a clipboard containing patient data.]()
5 essentials for securing patient health data
When you’re working in healthcare, you can never be too careful with your patients health information. Here's the five things we recommend you do to keep your patient records as secure as possible.
![Illustration of a person using a mobile phone to navigate to a destination, which is displayed on an oversized map behind them.]()
How to get more patients for your clinic with Google Maps
A step-by-step guide on how to get your allied health clinic on Google Maps. Take this important first step in helping patients find your practice online.
Work culture
We work a little differently at Cliniko. Here's how (and why).
![An illustration of people working on computers on a table that looks like a globe]()
How Cliniko does customer support
Taking care of our customers genuinely matters to us and we’re committed to providing excellent customer support. Here’s what we do and why.
![A photo of the team posing in front of the Cliniko stand at Podiatry 2023]()
Are conferences worth it for marketing?
Conferences can be expensive and hard to measure, especially compared to digital marketing. So why do we do them? Here’s what we learned from our last two conferences, including how we designed our stand, our list of must-haves for the event, and what made it worthwhile for us.
![An illustration of the words 'Less' and 'More' on balance scales]()
Why we have a six-hour workday at Cliniko
Diligently spending eight hours a day at your desk doesn’t necessarily mean you’re being productive! It sounds like a paradox, but at Cliniko we feel that a shorter workday allows us to be more efficient.
Educational events
Not your average webinars, here the recordings and resources from our live events, featuring industry experts answering audience questions on YouTube Live.
![A screenshot of Rachel and Joel during Cliniko & Coffee]()
Watch our recording of Cliniko & Coffee—November 2022
Catch the recording of our November 2022 Cliniko & Coffee session—live from our first team meet up in years!
![Joel standing at his home coffee bar answering questions from Cliniko and Coffee viewers]()
Watch our recording of Cliniko & Coffee—July 2022
With the year being halfway done, we thought it would be a good time for another session of Cliniko & Coffee, where our founder Joel answers your burning questions while getting caffeinated!
![Joel standing in his kitchen holding a cup of coffee, surrounded by coffee-making tools]()
Watch our recording of Cliniko & Coffee 2022
Curious about what the Cliniko team are working on in 2022? Wondering about new releases? Looking to up your coffee game? Our latest edition of Cliniko & Coffee covers all this and more! Catch the replay here.
