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Going digital: Allied healthcare edition
There's more to digitising your clinic than meets the eye. In this guest blog, digitisation expert Diana Xhumari explains the ways 'going paperless' can transform your clinic for the better.
Practice management tips
Here at Cliniko, we know a lot about websites, software, running businesses, and digital marketing. This is where we share all our practical tips to level-up your practice management skills, and help you run your healthcare business more efficiently.
5 ways to improve the accessibility of your website
Maintaining an accessible website for your healthcare business is an important way to show your patients you care. We invited web expert Taeke Reijenga to share his view on what accessibility is, and five simple ways you can make your site easier for everyone to use.
5,118 reasons why our hiring process matters
At Cliniko, we created a custom hiring process to help us make the best selections for our team. We’ve been charting our own path for years, but never has our grand idea been more truly tested than during our most recent hiring campaign when we received 5,118 applications.
PPE protocol at The Village Osteopaths in Cheshire, UK
Collette and Sean from The Village Osteopaths in Cheshire, UK share how they have adapted their clinic post-lockdown with a PPE protocol based on the latest scientific research into COVID-19.
The path to 5-star success: how one Canadian chiropractor grew his practice with good communication
We caught up with Dr Ben Tucker to learn how his communication techniques have helped him earn so many happy clients who love to spread the word about his clinic.
Earth Day 2020: a paperless clinic could benefit more than just your balance sheet
In honour of Earth Day, let’s take a look at some of Cliniko’s paperless features. By cutting back on your clinic’s paper usage, you could help the environment and maybe even your balance sheet.
How to evaluate the security of your telehealth software
Do you need to evaluate telehealth solutions to be used in your business? John, one of the developers that built telehealth for Cliniko, shares his tips on what to look for, and how to make sure the system you choose is secure.
Zoom is not suitable for telehealth
You may have seen Zoom in the news recently for a myriad of security issues. Bill from the Cliniko operations team explains why you shouldn't use Zoom for telehealth, and how you can best protect your patients and business.
Managing a remote team during COVID-19
Our founder Joel Friedlaender has been running Cliniko as a fully-remote and globally-dispersed company for the past ten years. As many businesses are forced to work from home, he shares some lessons he's learned along the way.
How to onboard new team members for long-term success
In this guest post, Andrew Zacharia shows us how his team at PhysioFit Adelaide welcomes new practitioners and nurtures healthy working relationships that last for years.
Meet Hazel Potter: Travelling physiotherapist for horses and their riders
For as long as she can remember, Hazel Potter always wanted to work with animals, but she was allergic to anything with fur. So she tried dentistry. But as she learned, fate is not so easily cast aside.
How to make your practice LGBTIQ+ inclusive
We all want to create respectful and safe environments in our work. But how active are we in this process, and do we assume others think of us as an inclusive person without us actually doing anything to show it?
Build your own blueprint: How David Birley started an Osteo clinic (twice)
Osteopath David Birley knows how tough it is to run a clinic. Twice, he grew his business from nothing, and we’ve got his story here for you. Check out our conversation with David and learn all you can from his powerful tale.
The 4 considerations for going into business with a friend
There is a large debate in the business world about whether or not you should go into business with someone you’re currently friends with. Clinic Mastery's Peter Flynn outlines the things you should consider before choosing a friend as a business partner.
How to recruit for your health practice: The 3 biggest mistakes business owners make
Recruitment is a hot topic in the health space - it’s one of the subjects that allied health business coach, Cathy Love, gets asked about every day. Here, Cathy shares the three biggest mistakes that she sees practice owners make when hiring for their business, and how to fix them.
Best practice for securing health data
Presenting to Victoria University's (AU) fourth year Osteopathy students, Cliniko founder Joel Friedlaender details how all health professionals can keep their patient health data safe.
Major changes to Medicare benefits for psychologists and dieticians
With approximately one million Australians currently battling eating disorders (ED), the Australian Government has committed to helping more people access and afford the help they need with a dedicated Medicare Benefits Scheme (MBS) item number.
Spinefit Chiro & Physio: When starting a clinic with a friend works
Ever wanted to go into business with a friend—be it opening that bar, or getting the band back together? Cliniko customers Keith Tan and Aaron Lau of Spinefit Chiropractic & Physiotherapy in Kuala Lumpur (Malaysia) share their story of starting a clinic with a friend.
How to use social media to generate new clients for your practice
Allied health social media expert, Jack O'Brien, from Clinic Mastery talks you through how to use Facebook, Instagram, and LinkedIn to find new clients for your clinic.
How to create a business plan for your practice (includes free template!)
Allied health business coach, Cathy Love, shares her best 10 tips (and gives you her business planning template!) to help you build a smart, effective business plan that will serve your health practice well.
Karen Finnin - From physiotherapist to telehealth pioneer
Karen Finnin is a self-proclaimed accidental entrepreneur, but also a pioneer of the online healthcare movement. We talked to Karen to find out how she went from rural physiotherapist to telehealth pioneer.
NAPA Centre: How Lynette LaScala turned her son’s near death into a two country, three centre pioneer of intensive therapy
Cliniko customer, NAPA (Neurological and Physical Abilitation) Centres share how their founder, Lynnette LaScala, turned her son's near-death into a two country, four practice pioneer of children's intensive therapy with a two-year waiting list.
How to create good systems for your practice in 5 steps
A system is a set of procedures that guide how something is done. The beauty of a system is that it’s the same, regardless of who is doing it. Whatever process you decide to systemise in your business, document it so that anyone could do it.
Why you should implement good systems in your private practice
If you’ve ever been frustrated that no one ever does the tasks around the clinic as good as you, so you tend to ‘just do it yourself’, then it’s time to let go of your ego, because you’ll never create the business you truly want.
What Cliniko Founder Joel Friedlaender has learned about building a team and how it may work for your healthcare business
Last month, our founder, Joel, spoke to the participants of Clinic Mastery’s ‘Grow Your Clinic’ workshop in Melbourne.
4 essential resource tips for starting your own practice
What are the essential items you need when you're starting up your own therapy practice? UK-based speech therapist, Rhiannon Walton, gives us her tips.
It’s never too late to write your business plans
It may be well into the new year, but the truth is that any time is a good time to get started on your business plan.
Why you should turn off Autofill!
Protect your patients data by disabling browser autofill. Learn what autofill does in Cliniko and why you should disable it.
Cliniko Patient Forms with Finger-Ink iPad App
Finger-Ink for Cliniko (iPad App) Looking to speed up your form process within Cliniko⏱? While you can scan 👩💻, take a photo 📸, or upload your completed forms 📄, you can also use Finger-Ink’s iPad app 🙌!
How to Enable Double Opt-in in MailChimp
Our MailChimp Integration just got better (if that’s even possible) 🙌!!
Tips for wishing your patients and clients a happy festive season
It’s that time of year again and many of you will be looking forward to a well earned break. And by you, I mean all of you sitting there trying to gather a list of naughty and nice patients to send Christmas wishes to this year. Well, fear not!
Cliniko, KRACK and WPA2
A serious weaknesses in WPA2 (a protocol that secures all modern protected Wi-Fi networks) has been discovered. An attacker within range of a victim can exploit this using key reinstallation attacks (KRACKs).
Behind The Scenes: Public API
Cliniko is ever-growing and in this Behind The Scenes feature we explore our Public API and how it lets you use other applications that work seamlessly with Cliniko! Drop the jargon!
The easiest thing you can do to secure your patient information
This is part of an ongoing blog series that focuses on some of the fantastic features of Cliniko. Today we’re going to look at 2 Factor Authentication. What is 2 Factor Authentication (2FA)?
What is MailChimp?
MailChimp is one of the best email marketing programs out there, trusted with sending more than 600 million emails every single day. It’s a cloud-based software program (like Cliniko!
Security vulnerability in Internet Explorer
There’s been a security vulnerability found in Internet Explorer versions 6 through to 11 (basically all of them). Internet explorer is a web browser, the default one installed on Windows computers.
How to make Cliniko run faster on your computer
Let's compare the speed and performance of Cliniko in different browsers. Learn which browsers gives you the best Cliniko experience.
Speed up your treatment notes with text expander shortcuts
Wouldn’t it be great if you could type faster? Or if your computer knew what you were thinking and just put those words to the screen? Well, we’re not living in a Star Trek world yet, but there are some tools out there to get close.
Why cloud-based practice management software is more secure than computer based software
We get a lot of questions about the security of Cliniko , our practice management software system. I am pretty sure we get asked this question commonly because we are completely cloud-based.
How to create a Google+ business page for your clinic
Walkthrough of what a Google+ page is, how to set it up and why is a good idea to have one for your clinic.
10 hidden costs of clinic software
It seems easy to compare the pricing of clinic software. Here are 10 hidden costs outside of your subscription cost that you might not have considered yet but should.
Tips for improving the website for your practice (Part 2)
More basic tips to help you out with setting up your own website. Learn what kind of content to include on your site.
How to get more clients with Google places (it’s free)
Help potential clients find your business using Google places. It doesn't take long and is easier than you think.
Tips for improving the website for your practice (Part 1)
Let's go over a few basic tips to help you out with setting up a website. Get your domain name, develop your site and host it.
Why you want your Practice Management Software in the cloud
A practice managers guide to understanding the difference between web-based, hosted and cloud computing software?
