This is where we share everything we, at Cliniko, know how to do so you can grow a successful healthcare business, and get the most out of your practice management software.
Featured article
Timing can make a big difference on the effectiveness of your appointment reminders. Learn what the research says about which day and what time you should be sending out your messages.
We've shed some light on a couple of lesser-known steps you can take to help your business emails reach more inboxes while also keeping your domain secure.
Looking to improve patient retention in your practice? Here are some ideas to help you get started connecting with patients using Cliniko, email marketing, connected apps, and more!
Want to use client reviews to grow your healthcare business but unsure where to start? This guide covers how to do everything from asking for to responding to reviews, plus ways you can make online testimonials work harder for your business.
Wait lists are a fantastic way to accommodate patients who need to be seen urgently or maintain a full day of appointments even if someone cancels. In this Cliniko Quick Tip, Rachel explains how to set up your first wait list in just 60 seconds!
Alana Buller—Certified Canadian Counsellor and owner of Whole Heart Counselling Therapy in Winnipeg, Manitoba—shares her insights on how practitioners can tend to their emotional needs during this pandemic and continue offering high-quality care for their clients.
Blogging is a powerful tool that can help people in need while also boosting your clinic’s online presence. And if you’re one of the many practitioners who think you don’t have the time or talent to consistently write quality posts, this article might just change your mind.
Paul Smith is an allied health practitioner and an experienced digital marketer. He knows what it takes to promote a clinic online, and we've got his top tips on how beginners can start marketing their practice today—no experience required!
This video guide will help you to create a fantastic first experience for patients with your telehealth consultations. Here are our top ideas on how you can share the guide with your clients, so they know exactly what to expect in their first video consultation.
If you're interested in doing more SEO but unsure where to start, we've put together this guide with some simple steps you can use to make sure your practice shows up on Google.
Our marketer Kate Hunter offers up some digital marketing advice to help your clinic survive the COVID-19 crisis and lay the groundwork for continued growth after it’s over.
Sarah Sacks is a director of The Grove Counselling & Therapy, and she’s here to share the story of how she moved her clinic to 100% telehealth appointments while maintaining an excellent service for her clients.
When it comes to telehealth, offering video appointments is only half the equation. There are new skills you may need to help you market this service and create a great client experience. In this post, Peter shares his tips and advice to get you started on the path to success.
Osteopath and Cliniko founder Liora Dafner-Beach explains how manual therapists can treat and support their patients using telehealth.
Podiatrist and clinic owner Catherine Fletcher-Liddell MChS BSc (Hons) explains how she is using her practice's social media presence to connect with and reassure clients in the wake of COVID-19.
A step-by-step guide on how to get your allied health clinic on Google Maps. Take this important first step in helping patients find your practice online.
Everything you need to know about setting up patient recalls with Cliniko. Recalls can improve patient outcomes and retention, so make sure you follow these simple tips to set them up.
Your patients depend on you to keep their records safe, and you can’t let them down. Because after all, you not only have a professional and legal obligation to protect their privacy, but the success of your business depends on it.
Medipass co-CEO, Adrian Perillo, steps you through how, when, and who gets paid with Medicare as an Australian allied healthcare practitioner or clinic.
Allied health social media expert, Jack O'Brien, from Clinic Mastery talks you through how to use Instagram to find new clients for your clinic.
Allied health social media expert, Jack O'Brien, from Clinic Mastery talks you through how to use LinkedIn referrer networking to find new clients for your clinic.
Allied health social media expert, Jack O'Brien, from Clinic Mastery talks you through how to use Facebook Ads 'retargeting' to find new clients for your clinic.
Allied health social media expert, Jack O'Brien, from Clinic Mastery talks you through one of the ways to use Facebook Ads to find new clients for your clinic.
Walkthrough of connecting Physitrack with your Cliniko account for easy access to a cloud-based exercise prescription platform.
You can use a barcode scanner with Cliniko! Here's a walk-thru of the setup process and how to use barcode scanning functions in Invoices.
Did you know you can schedule time off in Cliniko? Block your calendar so patients don't book with you when you are gone.
Too many patients? Learn how to add patients to a waiting list and how to change the default removal date.
Learn how to update or add a new logo in Cliniko to Invoices, Treatment notes, Letters, and your online booking page.
Learn how to use and check status of communications like SMS messages and automated emails (like reminders and invoices).
Learn how to track and report your referral sources within Cliniko by setting up custom referral sources.
In this episode Rachel teaches you how to use recalls to create a patient follow-up schedule and checklist!
In this week’s Tip of the Week, Rachel will show you how to charge concessions correctly in Cliniko without having to manually adjust it each time.
Here’s a walkthrough on how to set-up automatic top-up of SMS Credits in the Cliniko Tip of the Week!
Two great tips on how to use Cliniko on an Apple device.
However you try to grow your business, Cliniko can help you document and report upon how you get people through the door! How do you grow your business?
Recalls act as a reminder to get your patient back into the clinic. Often, at the end of a patient’s appointment, you’ll want to see the patient again.
Clinko has many keyboard shortcuts designed to make your life easier. Here's a quick intro on how to use them.
