Maintaining an accessible website for your healthcare business is an important way to show your patients you care. We invited web expert Taeke Reijenga to share his view on what accessibility is, and five simple ways you can make your site easier for everyone to use.
Want to use client reviews to grow your healthcare business but unsure where to start? This guide covers how to do everything from asking for to responding to reviews, plus ways you can make online testimonials work harder for your business.
Wait lists are a fantastic way to accommodate patients who need to be seen urgently or maintain a full day of appointments even if someone cancels. In this Cliniko Quick Tip, Rachel explains how to set up your first wait list in just 60 seconds!
Alana Buller—Certified Canadian Counsellor and owner of Whole Heart Counselling Therapy in Winnipeg, Manitoba—shares her insights on how practitioners can tend to their emotional needs during this pandemic and continue offering high-quality care for their clients.
Blogging is a powerful tool that can help people in need while also boosting your clinic’s online presence. And if you’re one of the many practitioners who think you don’t have the time or talent to consistently write quality posts, this article might just change your mind.
Paul Smith is an allied health practitioner and an experienced digital marketer. He knows what it takes to promote a clinic online, and we've got his top tips on how beginners can start marketing their practice today—no experience required!
This video guide will help you to create a fantastic first experience for patients with your telehealth consultations. Here are our top ideas on how you can share the guide with your clients, so they know exactly what to expect in their first video consultation.
Sarah Sacks is a director of The Grove Counselling & Therapy, and she’s here to share the story of how she moved her clinic to 100% telehealth appointments while maintaining an excellent service for her clients.
When it comes to telehealth, offering video appointments is only half the equation. There are new skills you may need to help you market this service and create a great client experience. In this post, Peter shares his tips and advice to get you started on the path to success.
Your patients depend on you to keep their records safe, and you can’t let them down. Because after all, you not only have a professional and legal obligation to protect their privacy, but the success of your business depends on it.