What’s new with Cliniko—September 2021

This is your summary of all the updates, changes, and news in Cliniko from over the past month.

Emily Gable·

A screenshot of an appointment in Cliniko showing a patient's remaining balance, placed on a colourful background

First things first, we wanted to share an important update with you: telehealth in Cliniko is remaining free. There hasn’t been a charge for it since it was launched in 2020, but it had come with the note of “free for now”. Well, the “for now” bit is no more, and telehealth is, simply and officially, free.

Now, onto what happened during September!

Larger, more noticeable changes:

Smaller changes:

Bug fixes:

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On the blog

Cliniko is now partnered with the Chartered Society of Physiotherapy, the UK’s leading physiotherapy membership organisation. Read about what this means for you.

What do healthcare marketing agencies do, and do you need one? Marketing Director Louis Meletiou takes you through how these agencies can help practices, and how to choose the right agency for your clinic.

Should you use virtual assistants (VAs) for your clinic? They can be a popular stopgap for easing the growing pains of a new clinic—this blog post will offer you some insight on whether or not VAs might be right for you!

How much should you be charging your patients? Allied health business coach Blake Sargent offers some guidance on pricing your clinic’s services.

That’s all for this month—we’ll be back with another update at the end of October!

Author information

Emily Gable is a writer for Cliniko. When not blogging about practice management or writing how-to guides for the Cliniko support site, she enjoys hanging out with her dogs, eating pizza, and attempting to be a runner.

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