We are excited to welcome Bira and Bart to the Cliniko team. Both have just joined us this week.
Ubiratan Alberton (Bira)
Bira is a super talented software developer based in São Paulo, Brazil. He’s an experienced developer and is joining us to help us keep pushing Cliniko forward with improvements. Most his time will be spent:
Adding new features to Cliniko
Improving existing features
Catching and fixing bugs
I’m sure you’ll start seeing him get active on our forums as he gets familiar with the system and begins working on your requests.
Bart is joining our team to help with supporting our customers. If you send in a support ticket or get in touch for assistance, there’s a good chance you’ll meet him. Bart is based in Maryland in the United States. His working hours will crossover with the United Kingdom, Canada and United States business hours. This means we’ll be much faster with support all hours of the day.
He’ll spend most of his time:
Answering queries that come in via support tickets or email
Live chat on our website
Answering questions via social media (facebook and twitter)
Improving help documentation in our knowledgebase
Helping people on our forums
Please do give Bart a nice welcome if you get to chat with him.
We’re really excited to add such amazing people to our team. We know that Cliniko and the service we provide to you will be better for it.
Cliniko is amazing practice management software for healthcare businesses. Visit https://www.cliniko.com to see for yourself.
Cliniko customer, NAPA (Neurological and Physical Abilitation) Centres share how their founder, Lynnette LaScala, turned her son’s near-death into a two country, four practice pioneer of children’s intensive therapy with a two-year waiting list.
While you can read the entire AMA over on the Community, we’ve consolidated some of the most popular questions and answers right here on the Cliniko Blog. Read on for a high-level overview of the types of questions that were asked, and Joel’s straight and honest (his words!) answers.