Cliniko news & releases
Practitioners can now receive notifications for rescheduled appointments!
Stay on top of any adjustments made to your calendar with notifications for Cliniko appointment changes.
Rachel Harkness
Author information
Rachel Harkness is an energetic content creator at Cliniko by day, but outside of work, she's a dog mom and caramel macchiato enthusiast. She's also known to be easily distracted by sloths, Pikachu, and wombats.
- Cliniko news & releases
Automatically add multiple items and products to invoices!
Cliniko has introduced a new feature that will streamline your invoicing process. Now, linking multiple billable items and products to your appointment types is a breeze! You no longer have to manually add invoice items individually when billing your patients 🎉!
- Cliniko news & releases
New online payment features available!
Online payments just got a serious upgrade in Cliniko! Say goodbye to the hassle of endless emails and payment back-and-forths 👋. Now, you can effortlessly send and request payments directly from Cliniko. Share invoices and payment links via email, SMS, and even QR code!
- Cliniko news & releases
Multiple business time zone support is now available!
Do you have multiple businesses with different time zones? If so, we’re excited to announce that you can now enable and set-up separate time zones for each of your locations within Cliniko.
- Cliniko news & releases
Uncancel patient appointments is here!
Have you heard the news? Cliniko, just got even better with a brand new feature — the "Uncancel" option!
- Cliniko news & releases
Automatically add practitioner signatures to letters!
When creating & editing your letter templates, you’ll now see an option to include practitioner signatures as a placeholder!
- Cliniko news & releases
Custom patient field placeholders now available!
When creating & editing your communication templates, you’ll now see an option to include your custom patient fields as placeholders!
- Cliniko news & releases
Custom patient fields are now available in Cliniko!
Here's more info about the latest update in Cliniko, which will allow you to customise additional fields for the patient details page.
- How to
How to use the Apple Pencil or a stylus for treatment notes
Using an Apple Pencil or a stylus to create handwritten notes in Cliniko has never been easier. In this Cliniko Tip, Rachel covers the different handwriting-to-text options you have available for both Apple and Android—including how to use iPad’s new Scribble feature.
- Cliniko news & releases
Multiple time zone support in Cliniko!
Learn about the changes we have made to support multiple time zones in Cliniko and see a demo of how it all works!
- How to
Create a wait list in 60 seconds
Wait lists are a fantastic way to accommodate patients who need to be seen urgently or maintain a full day of appointments even if someone cancels. In this Cliniko Quick Tip, Rachel explains how to set up your first wait list in just 60 seconds!
- How to
Make your follow-up recalls in 3 easy steps
Everything you need to know about setting up patient recalls with Cliniko. Recalls can improve patient outcomes and retention, so make sure you follow these simple tips to set them up.
- Cliniko news & releases
How Cliniko subscriptions are making an impact in Nepal
Our video wunderkind, and Cliniko support team member, Rachel, headed off to Nepal in October 2018 to see firsthand the impact that Cliniko subscription donations are making to HIV/AIDS affected, and homeless children.
- Cliniko news & releases
New Online Booking code, MailChimp alerts, Recent Invoices update, and MORE
Are you ready for some Cliniko updates!? We know Rachel is 😂!!! Come join her in Cliniko This Week as she covers the new releases and changes that took place.
- Cliniko news & releases
Preferred First Name, Record Communications, and more changes!
EPIC doesn’t even begin to describe the changes we’ve released this week 😎!
- Cliniko news & releases
Foot Diagrams, Privacy Policy in Data Export, and Xero changes
Another incredible list of changes and releases in Cliniko This Week 🎉! We’ve added foot diagrams to Body Charts, Privacy Policy status is now available in Patient Data Exports, and Payment IDs are now included in payments synced to Xero!
- Cliniko news & releases
Cliniko launches Body Charts, Practitioner Notifications, and Online Booking Limit
This week has been FILLED with some amazing new features and releases! Not only were Body Charts released but this week we’ve also added Booking Notifications for Practitioners, Online Booking limit for patients, and more!
- How to
How to use barcode scanners
You can use a barcode scanner with Cliniko! Here's a walk-thru of the setup process and how to use barcode scanning functions in Invoices.
- Cliniko news & releases
IE 11 warning, update to Recent Invoice view, and more changes in Cliniko
In a bit of a hurry 🏃♂️💨? Before rushing out that door, catch up on the changes in Cliniko! In less than 3 minutes, you’ll be up to date on this week’s updates 🙌.
- Cliniko news & releases
New Recent Invoices View, API Key Change, and More!
Jumpstart your weekend with Cliniko This Week! Rachel is catching you up on all the new releases and changes that took place this past week 🕺! This includes an exciting change to Invoices!
- Cliniko news & releases
API changes and more in Cliniko This Week
Hello, Cliniko Family! We have a new set of changes and updates for — all covered in Cliniko This Week 😍! Including changes to our API, how we sync Payments to Xero, booking with Inactive Practitioners, and more.
- Cliniko news & releases
Tax Amount added to Data Exports 🙌!
Initiate your best celebration dance…. Cliniko This Week is back 👏! We’ve added some exciting changes to our Data Exports and have a number of fixes to share with you!
- Cliniko news & releases
Over 16 Releases to Cliniko (in 2 Weeks 😎)
We have made over 16 releases/changes to Cliniko in the past 2 weeks 😵! What were they? Cliniko This Week is back with details on the full list!
- Cliniko news & releases
Zombie Lord Returns with Custom Titles
Custom Titles are now here 🙌! That’s right, whether you have a Princess 👑 or even Zombie Lord 🧟 (welcome back, buddy) you can add ANY Title within Cliniko.
- Cliniko news & releases
Cliniko Bug Fixes
Our developers have been busting bugs left and right this week! If you had certain issues with Invoices, Patient Exports, Referring Doctors, or SMS messages — they got your back 😎. I’m covering everything that has been fixed in Cliniko This Week!
- Practice management tips
How to (and why you should) turn off Autofill
Protect your patients data by disabling browser autofill. Learn what autofill does in Cliniko and why you should disable it.
- Cliniko news & releases
Closed Date, Remember Me, and Archived Data changes
Today, we’re saying goodbye to the “Zombie Lord” Title 🧟 and hello to some new updates 👋!
- Practice management tips
Cliniko Patient Forms with Finger-Ink iPad App
Finger-Ink for Cliniko (iPad App) Looking to speed up your form process within Cliniko⏱? While you can scan 👩💻, take a photo 📸, or upload your completed forms 📄, you can also use Finger-Ink’s iPad app 🙌!
- Cliniko news & releases
New Patient Export & Privacy Settings
This past week we released an amazing new export option for Patients 💪! If a Patient requests a FULL download of their data, this is the feature for you!
- Cliniko news & releases
New Cliniko Privacy Policy and Terms of Use & Ability to add custom Privacy Policy
All aboard the update train 🚂 …. next stop: Cliniko!! That’s right, we have an amazing list of changes that took place this past week! There are even some cookies in this update 🍪!?!?
- Practice management tips
How to Enable Double Opt-in in MailChimp
Our MailChimp Integration just got better (if that’s even possible) 🙌!!
- Cliniko news & releases
Addressing GDPR and the new Data Protection Addendum (DPA)
Tick Tock ⏰, Tick Tock ⏰! May 25th, 2018 is fast approaching so we want to be EXTRA sure you’re up to date on GDPR and what’s to come!
- Cliniko news & releases
Patient Names showing as Initials!?
Have you noticed patient names are now appearing as initials on your browser’s tabs 🤔? This is a recent change to prevent someone from viewing your browser history and potentially obtaining a list of patient’s you’ve seen.
- How to
How to Schedule Time Off & Creating Reminders/Tasks in Cliniko
Did you know you can schedule time off in Cliniko? Block your calendar so patients don't book with you when you are gone.
- Cliniko news & releases
Cliniko This Week — New Treatment Note prompt and Online Booking setting!
Another week has passed which means another set of updates to Cliniko is here 🤭!
- Cliniko news & releases
Cliniko This Week — GDPR Updates, Scheduler Role changes, and more
We have a number of presents for you to open this week in Cliniko 🎁😍🎁! If you don’t mind spoilers… this include updates to the Referral Sources Report, change to the Scheduler Security Role, an addition to Bulk SMS, our GDPR progress, and more 😲!!
- How to
Tip of the Week — How to Create a Wait List
Too many patients? Learn how to add patients to a waiting list and how to change the default removal date.
- How to
Tip of the Week - How to Add your logo to Cliniko
Learn how to update or add a new logo in Cliniko to Invoices, Treatment notes, Letters, and your online booking page.
- Cliniko news & releases
Cliniko This Week — Privacy Policy, Invoice Export, Currency, and Referrals
Ain’t no party like a Privacy Policy party 💃🕺! What’s a Privacy Policy 🤷? How do you record a response to your Policy in Cliniko 🤔? Rachel is addressing all these questions in Cliniko This Week!
- How to
Tip of the Week — How to Search & View Communications
Learn how to use and check status of communications like SMS messages and automated emails (like reminders and invoices).
- Cliniko news & releases
Cliniko This Week — Invoices, Deleting Patients, and University Plan
Are you a fan of magic tricks 🎩🐰? If so, it looks like our Invoices were playing some magic tricks recently 🤩! In Cliniko This Week, Rachel is revealing those tricks and the changes that have been implemented to stop these!
- Cliniko news & releases
Cliniko This Week — Expenses Export, Xero, and Bug Fixes Galore!!
Before rushing out to enjoy your weekend & holidays 🏃💨, catch up on all the updates and bug fixes in Cliniko This Week. We’ve updated the Expenses Export, Xero, and sprayed some bugs 🐜 with Online Booking, Invoices, and more!
- How to
Tip of the Week — How to Create & Add Referral Sources
Learn how to track and report your referral sources within Cliniko by setting up custom referral sources.
- Cliniko news & releases
Cliniko This Week — Reports, Products, Xero, and Online Booking
UPDATE ALL THE THINGS 🤩! Ok…not “EVERYTHING” 🙄 but this week there have been a number of updates. I’m breaking those down for you in Cliniko This Week. This week’s updates, changes, and fixes includes Reports, Products, Xero, and Online Booking.
- How to
Tip of the Week — How to use Recalls
In this episode Rachel teaches you how to use recalls to create a patient follow-up schedule and checklist!
- Cliniko news & releases
Cliniko This Week — MailChimp, Xero, Online Booking, and GDPR
Chooo! Chooo 🚂! The Update Train is at the station and Rachel is here with your ticket 🎟, in Cliniko This Week! Covering changes to MailChimp, Xero, PDFs, and Online Booking 🖥! As well as the May 25th deadline for GDPR! Not sure what GDPR is 🤷?
- How to
Tip of the Week — How to Add Concession Types & Prices in Cliniko
In this week’s Tip of the Week, Rachel will show you how to charge concessions correctly in Cliniko without having to manually adjust it each time.
- Cliniko news & releases
Cliniko This Week: Fixes for Fonts, External Calendar, and Deleting Notes.
Before heading to the beach 🏖 or mountains 🏔to get your weekend started 😎, catch-up on this week’s updates in Cliniko This Week!
- How to
Tip of the Week — How to Automatically Top-Up SMS Credits
Here’s a walkthrough on how to set-up automatic top-up of SMS Credits in the Cliniko Tip of the Week!
- Cliniko news & releases
Cliniko This Week — updates for the week of 23 February 2018
Are you ready for some updates 🤔!!!!!!!?????? Rachel is back in Cliniko This Week with a breakdown of the changes, updates, and bug fixes that took place this past week.
- Cliniko news & releases
Cliniko This Week — 16th February 2018
Do we have a treat for you 🍭!!!! This week we’ve released some new keyboard shortcuts for Appointments, changes are coming to our API, and you can now cancel instead of delete patients from Group Bookings 🙌🤩🙌!
- Cliniko news & releases
Cliniko This Week — 9th February 2018
Need some more excitement for the weekend 🤔? Well… in Cliniko This Week, Rachel is bringing a special surprise for us all 🎁?!!? A BODY DIAGRAM CHARTS PREVIEW 😱!!! That’s right, get a sneak peek preview of what’s coming!
- Cliniko news & releases
Cliniko This Week — 26th January 2018
What’s better then catching up on all your favourite shows and counting down the seconds until the weekend begins 🤔? Cliniko This Week, of course!!!
- Cliniko news & releases
Cliniko This Week — 12th January 2018
It’s a new year so what better way to celebrate than this week’s episode of Cliniko This Week 😎?! Rachel is back with the updates that took place over the holidays — including changes to the patient search and the brand new Payment Summary Report 😍!
- Cliniko news & releases
Cliniko This Week — 15th December 2017
It’s the final countdown ⏱!!! We’re getting close to the end of the year but that doesn’t mean we’re stopping our updates! In fact we have a sleigh FILLED with them 🎁!
- Cliniko news & releases
Cliniko This Week — 8th December 2017
I hope you had your coffee or tea today ☕️😂! Rachel’s caffeinated energy is back with another episode of Cliniko This Week! Covering the updates to the Appointment Types’ color picker and Print button.
- Cliniko news & releases
Cliniko This Week — 1st December 2017
Let’s get this party started 🎉🕺💃🎊!!! This week has been filled with some amazing updates and news! Rachel is back with a recap and preview of changes in Cliniko This Week!
- Cliniko news & releases
Cliniko This Week — 20th October 2017
Another week — so another episode of Cliniko This Week 😍! Rachel is covering all the changes including updates (as well as future news) about File Attachments as well as all the bug squashing that took place 🚫🐛🚫!
- Cliniko news & releases
Cliniko This Week — 13th October 2017
What do Koalas, The Matrix, and Creepy Clowns have to do with Cliniko 🤔? Find out in this episode of Cliniko This Week 🙌!!! Rachel dives into the updates and changes as well as how to add emojis throughout Cliniko — without a phone 📵!!
- Cliniko news & releases
Cliniko This Week — 22nd September 2017
Everybody, dance now 💃🕺! This week’s episode of Cliniko This Week is now available 🙌! Rachel will be covering updates that took place and how to build custom Online Booking URLs — oh my 😱!
- Cliniko news & releases
Cliniko This Week — 15th September 2017
Excited for the weekend ☀️!? Enjoy the sunshine and join Rachel in this week’s episode of Cliniko This Week 😎! For the Tip of the Week, she’ll show off how to dictate notes on Apple and Android devices 🎙+📱=🙌!! Say goodbye to tired thumbs 👍👍.
- Cliniko news & releases
Cliniko this week — 8th September 2017
Hhhhhhhhiiiiiiii Cliniko Family 👋😍👋!!! Want to know what took place this week? In this episode of “Cliniko this week”, Rachel will take you on a tour of the updates — including changes to the ⏳ Waitlist and more 🙌!