Online payments

Online payments are integrated as part of our online bookings feature, creating a flexible, mobile-friendly experience for your patients that can reduce your workload and save you time.

A screenshot of a credit card payment form.

How it works

By using Cliniko’s online booking feature on your website (or Facebook page), you can allow patients to make their payments when they schedule an appointment. They just need to select the day and time they’d like, enter their debit or credit card info, and then make the final confirmation.

Once the payment is complete and the appointment confirmed, an invoice is automatically created, marked as paid, and stored in your Cliniko account. You’ll even see the proof of payment in your appointment diary.

All payments are processed through Stripe, and funds are automatically deposited into your bank account.

Secure payments

Security is always our highest priority and we’ve made every effort to ensure our payment partners are equally committed to keeping your data safe—including your patients’ private information.

Stripe holds the highest level of payment processor security (PCI Service Provider Level 1). All transactions are fully encrypted directly between your website and Stripe—Cliniko never receives any patient payment information.

A smartphone, a tablet and a laptop

Mobile friendly from any device.

Online payments can be submitted and confirmed on any internet-enabled computer, phone, or tablet.

A password with a cross through it

No login required.

Payments are made through your booking integration with Cliniko, so patients never need to login.

Go green.

Show a little love to the environment with paperless invoicing. Your balance sheet might thank you too.

Two cogs

Automate your invoicing.

When patients submit a payment, Cliniko will create an invoice for you and store it in their file.

Try online payments free for 30 days

Create a Cliniko account and try every feature, including all the online payments features, free for 30 days. Set up is quick and easy and usually takes less than 15 minutes.