Reporting and tracking
Detailed performance reports help you gain an in-depth understanding of the ins-and-outs of your practice. Track income and performance over time, and see which marketing channels are the most effective—real-time information to help you make the decisions that will grow and improve your practice.
All reporting and tracking features
View your daily, weekly, and monthly schedules, or get a breakdown of what each practitioner is doing during the day.
Cancellations and no-shows
Track which clients haven’t attended their appointments and see how much notice they’ve given. Easily create cancellation fees for late cancellations.
Easily see who has a birthday coming up, and contact them to offer a personalised happy birthday message.
Track clients who need to come back for a follow-up, or reach out to clients who have never booked an appointment.
See which clients are the biggest spenders, and how much they’ve spent over time.
See the total amount of payments taken on a particular day or a specific timeframe, and get a breakdown of payment types (credit card, cash, HICAPS, etc.).
Get an overview of total revenue over any period of time—for the clinic as a whole, or for individual practitioners. See what services and products are the most popular.
Get a list of all invoices that are still open, and see which practitioners are owed money.
Record your expenses directly into Cliniko to have them easy to report on, come tax time.
See how each practitioner is performing—from total revenue to new clients to number of cancellations, you’ll be able to get an overview of how everyone is doing.
Track how your clients are being referred—whether by another client, a referring doctor, or custom referral sources that you set up.
See how many new clients you’ve gotten, as well as what types of appointments are the most popular and how clients are being referred.
Easily generate spreadsheets to create your own custom reports.
Track current stock levels of all your products to know how many you have on hand.
Clients without upcoming appointments
See who doesn’t have anything booked for the future, and when their last appointment was.
Get individualised reports that show how much each practitioner is earning, and what services they’re offering the most.