A quick overview of time zone support
We’re excited to announce that your patients can now view and select bookings in their local time zone! That means you can more easily book patients no matter their distance from your clinic, which is particularly handy for telehealth. Patient communications (including appointment confirmations and reminders) are also sent out to patients in their local time zone.
By default we will show online bookings in your business’ time zone but patients can use the time-zone drop-down to change their location.
The booking appointment confirmation and reminders will also include the patient’s set time zone. In your communication settings you’ll see new content placeholders to automatically include the start and end time of your patient’s appointment with the time zone indicated.
You can edit an individual patient’s time zone in their patient record. If for any reason, you want to completely disable your patients’ ability to see and select appointments in their local time zone, you can turn this feature off through your online booking settings.
We are so excited to get this change out to you all! If you have any questions about this update, reach out to our support team or check out our step-by-step time zones help guide.
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