Solium AI
Solium AI answers every patient call, books via Cliniko, and ensures you never miss a patient. It'll boost your clinic's revenue, improve patient satisfaction, and free up your front desk.
Virtual receptionist
Solium AI offers an AI-powered virtual receptionist that answers every phone call on behalf of your clinic. It books, reschedules, and cancels appointments directly in Cliniko, all without requiring your team to lift a finger. The team at Solium will work with you to customise the assistant until it works the way you want it to.
Integration highlights
- Secure, real-time syncing of your Cliniko calendar.
- Full support for multiple appointment types, practitioners, and multiple locations.
- Handles new and existing patient bookings, cancellations, and reschedulings.
- Automatically collects and syncs patient details with Cliniko.
- Designed to reflect your clinic’s specific policies and workflows.
Benefits for users
- Ensure every call is answered with an AI receptionist that operates 24/7 and can handle unlimited calls simultaneously — no queues and no missed opportunities.
- Reduce front desk pressure while improving the patient experience.
- Fully managed onboarding and optimisation, meaning no setup effort for your team.
- Compliant with the HIPAA, GDPR, and the Australia Privacy Act.
Real-time analytics
Once live, you’ll gain access to a secure dashboard that lets you monitor your receptionist’s performance in real time. This includes the number of calls handled, bookings made, average call time, and cost breakdowns, giving you complete visibility of your clinic’s performance!
Pricing
Solium AI requires no setup fee and operates purely on a usage basis. Usage pricing is dependent on expected call volume and number of practitioners and locations. There are suitable options for both solo practitioners and multi-site clinics.