Refr

Referrals made easy

In Australia, 1 in 3 patients referred out the door by their allied health clinician never make it to the GP or specialist. Retention for these consults sits at around 50%. The result is poor patient outcomes, broken continuity of care, and unnecessary burden on the healthcare system.

Refr is an Australian-based platform that connects allied health patients with GPs and specialists within minutes. The idea of combining an in-person allied health consult with telehealth has driven viral growth, with hundreds of allied health clinics signing up and thousands of successful consults completed.

Clinicians like physiotherapists can now help their patients get ACL MRIs, referrals to surgeons, care plans, and GP-signed imaging requests in minutes. With the Cliniko integration, the sign-off process drops to seconds.

Clinicians can see where their patients are up to in their journey, which provides oversight on the referral. No other platform in Australia does this.

Sync with Cliniko

For Cliniko users, the integration means patient details and clinical notes are pulled directly into Refr. No copying and pasting, no retyping under pressure between patients. It removes the biggest barrier to using the platform: the time it takes to get started on a referral. One click from Cliniko, and much of the referral is already completed.

Refr is free for clinicians to use. Patients pay a small fee per consult, fully informed and consented before anything is submitted.