Practice Autopilot

Practice Autopilot + Cliniko

Practice Autopilot connects with Cliniko to bring your marketing, patient communication, and practice reporting together. Created by a practising podiatrist and clinic owner, it helps independent healthcare practices automate everyday tasks while continuing to work in Cliniko.

How it helps

• Combine website tools, email campaigns, social media scheduling and automated Google review requests.
• Send personalised email and SMS recalls, recall patients without a future appointment, and encourage rebooking after cancellations or missed appointments.
• Create automated treatment journeys with relevant follow-up messages, aftercare information, and review reminders.
• Use Aimee, your AI receptionist, to help manage patient enquiries across phone calls and digital channels.
• Track appointments, patient activity, and financial performance through dashboards and daily reports.

How it integrates

Once conntected, information flows automatically into Autopilot to support patient communication, workflows, and reporting, reducing manual exports and duplicate data entry.

• Online bookings made through the connected booking system feed into your Cliniko diary.
• Recall codes entered in Cliniko trigger messages at your chosen intervals.
• Customise the wording, timing, and branding to reflect how your practice works.

What data is synced?

The integration draws on:

• Patient records and contact details to personalise communication.
• Appointment information to identify patients with or without future bookings and support cancellation and missed-appointment follow-up.
• Recall codes recorded in Cliniko’s Medical Alerts to trigger relevant patient journeys.
• Billing data to support financial dashboards and practice performance reporting.

Patient and appointment workflows update approximately every two minutes, while reporting dashboards refresh daily.

Keep working in Cliniko, with Practice Autopilot helping you grow and manage the business around it.