Palco

Palco is a personalised matching and booking platform designed to help allied health clinics connect with patients who are the right fit, not just the next available booking.

Unlike traditional directories that prioritise availability, Palco uses structured matching based on a patient’s needs, treatment preferences, and personality to recommend suitable practitioners. This helps clinics attract more aligned patients, improve retention, and deliver better outcomes.

How it works with Cliniko

Clinics can connect their Cliniko account to Palco using a secure API key. Once connected, Palco can:

• Sync practitioner profiles and services
• Display real-time availability
• Enable direct online bookings through Palco
• Sync confirmed bookings directly into the Cliniko calendar

This allows clinics to receive bookings without changing their existing workflow.

What data is used

Palco accesses only the data required to facilitate bookings and display availability, such as:

• Practitioner names and services
• Appointment availability
• Booking details required to create appointments

Benefits for clinics

• Attract patients who are better aligned with your services and expertise
• Reduce mismatched bookings and improve conversion
• Increase visibility through a modern, personalised discovery platform
• Seamless integration with Cliniko, with no change to existing systems
• Built for allied health, not general healthcare directories

Pricing

Palco offers subscription-based plans for clinics and practitioners. Pricing varies depending on clinic size and features, with no lock-in contracts. Founding clinics may receive early access benefits and discounted pricing.