Intavia — AI Receptionist

How the integration works

Intavia connects with Cliniko and your phone line to help you and your team spend less time on administrative phone calls and more time on patient care.

When a patient calls, Intavia provides them with a fast, personal response—whether that’s helping them learn more about your services, rescheduling an up-coming appointment, or booking them in for their first consultation.

It syncs with your Cliniko calendar, patient records, and appointment types. This means you can book, reschedule, or cancel appointments directly in Cliniko and sync changes with any additional third-party software you use to run your clinic.

Core features

Inbound call handling: answers calls 24/7, with the ability to book, reschedule, and cancel appointments directly in Cliniko.

Attendance confirmations: calls patients ahead of their appointment to confirm attendance and reduce no-shows.

Patient re-engagement: reaches out to dormant patients or those due for recurring appointments (such as a quarterly check-up) to get them booked back in.

Why clinics choose Intavia

With the guided setup, the team configures everything around your clinic's services, availability, and policies. Your clinic can use as many or as few functionalities as you need, and the Intavia team can help guide you on the optimal setup for a pilot.

With its natural voice, Intavia strives for the most human-sounding AI, tailored to your tone. Patients won't feel like they're talking to a robot.

Intavia is built for healthcare, which means that your patient data stays protected and an intuitive dashboard allows you to see exactly what's happening with every call, booking, and outcome.

What customers have to say