Aeva AI Receptionist

Why use Aeva AI

Frustrated about missed calls or inconsistent call handling?

You’re not alone. Missed calls and inconsistent handling cost clinics bookings, revenue, and patient trust every day. Aeva AI was built to stop this.

How Aeva AI helps clinics

Capture revenue-critical calls: always answer calls and book, reschedule, or cancel appointments directly in Cliniko, even after hours.

Provide consistent patient experiences: give every caller clear, accurate answers and personalised service by recognising returning patients.

Reduce pressure on reception staff: handle routine calls and act as a reliable backup, so your team can focus on in-clinic patients.

Protect after-hours and peak-time revenue: provide reliable overflow and after-hours coverage, with call routing and deposit collection to secure bookings.

Maintain control and clinic personality: customise scripts, call-handling rules, and voice so Aeva works the way your clinic does.

How Aeva AI works with Cliniko

Aeva AI connects directly with Cliniko and your existing phone system.

Appointments are created, updated, or cancelled automatically, with details added seamlessly into Cliniko. Aeva provides guided onboarding and ongoing support to help clinics configure scripts and set up correctly from day one.

What clinics say