Abby
Abby uses AI to interpret your patients' SMS responses and allows you to focus on the appointments that need your attention, rather than the ones that don't.
Stop chasing confirmations
Abby’s AI reads Cliniko SMS replies for you and colour codes your calendar depending on how they've replied. The integration takes less than 10 minutes to set up, and requires no code!
Why clinics choose Abby
💬 With well over 250,000 SMS replies already interpreted, feel confident knowing that they will be handled appropriately.
📥 Abby is specifically designed to never send SMS messages, and simply interprets the responses as they come in.
⚡ By using a Chrome extension, there is zero IT fuss – you can install Abby and train your staff to use it in under 5 minutes!
🚦 Traffic light colours show confirmed, cancelled, or unclear at a quick glance of the calendar.
🔒 Your data is secure with Abby! It's a New Zealand company, with data stored on Australian servers with only patient IDs as identifiers.
🛠 The team at Abby has over 20 years of allied health admin experience. They bring that to every workflow tweak, ensuring the best outcomes.
With Abby, we slashed confirmation workload by 90 % and redirected that time into patient care. Total game-changer—you’ll love it.
Teagan M., Practice Manager, Optimse Health