2care.ai

2care.ai is an intelligent patient access and engagement platform. When integrated, Cliniko remains the core practice management system. It enhances what happens before and after the appointment. Never miss a patient call. Never lose a booking.

Currently only available to clinics in the European Union or the United Kingdom.

Patient Access & AI Reception

The AI receptionist answers calls and enquiries so clinics never miss a patient opportunity. It can:

• Book, reschedule, and cancel appointments directly in Cliniko.
• Check real-time availability and recover missed calls.
• Capture after-hours enquiries.
• Answer common patient questions.
• Take deposits or full payments through Stripe.
• Escalate complex cases to your team.

Clinics capture more bookings while reducing front-desk workload.

Automated Appointment & Follow-Ups

2care.ai supports the patient journey around every visit:

• Smart reminders to reduce no-shows.
• Pre-visit preparation messages.
• Post-visit follow-ups.
• Treatment plan check-ins.
• Reactivation of inactive patients.

This improves attendance, repeat visits, and long-term retention.

Continuous Patient Engagement

2care.ai helps clinics stay connected with patients between visits.

• Condition-specific care workflows
• Personalised check-ins and care instructions
• Re-engagement of patients between appointments

Clinics maintain consistent patient engagement without increasing administrative workload.

Pricing

Flexible clinic licensing based on monthly call volume and active patient base. Advanced analytics and multi-site support available, white-label options for larger groups.