Cliniko blog

Cliniko software releases

The Cliniko development team are continuously releasing updates to our software. From bug fixes, to new features, and everything in between. We’ll let you know about it here.

  • One hand passing paper money to another, with a reverse arrow icon on the face of the paper bill.

    Record your refunds in Cliniko!

    Sometimes you need a quick and easy way to create a credit note or record a refund. Well, now you have one! Check out this post (and the included video) to see how it all works and where you can find step-by-step instructions.

  • An example of a signature on a patient form.

    Add signatures to patient forms!

    Getting signed forms from your patients has never been easier. Once received, your patients can digitally sign on their computer, tablet, or mobile phone, and submit their signed form right back to you.

  • An illustration of a woman holding an oversized pen writing on a clipboard

    Secure patient forms are here!

    Secure patient forms are here. Learn more about when to use them and how you can set them up in Cliniko with our latest Tip of the Week.

  • An illustration of a healthcare practitioner on a laptop screen conducting a video consultation with a patient on a mobile screen

    Telehealth is now live in Cliniko!

    Set up video consultations with your patients using our new telehealth feature. We've designed it to be secure and easy to use, and right now it's free.

  • A screenshot of Cliniko's upcoming telehealth feature, showing Dr. Dog on a video appointment with one of our developers

    Telehealth is coming to Cliniko!

    Telehealth is coming to Cliniko to help you through this difficult period, and it will be free of charge for now. Read the announcement in full.

  • Notes on Cliniko updates

    2019: A Cliniko year in review

    Well, it happened again. Another year has come and gone. And what a year it’s been! 2019 was jam-packed with all sorts of fantastic happenings. Come along with us as we take a moment to reflect on the past twelve months and the wonderful changes we’ve seen!

  • How to use case notes in Cliniko

    Group treatments together with patient cases

    Cliniko now allows you to create "cases" for your patients—essentially, you can organize a series of appointments (and all of their related "materials", such as invoices, notes, and more) into neat little packages that make it easy to sort through what…

  • List of appointment with labels.

    New labels for upcoming appointments!

    Within a patient’s list of appointments, you’ll now see an little label if the appointment is in the future: This should make it easier to see, at a glance, what someone has on the books for the future!

  • User interface with patient/client communications.

    You can now record all of your communications in Cliniko!

    Have you ever chatted with a patient — over the phone, perhaps — and wished that you could record some notes about that conversation in Cliniko? 📝 Well, the wait is over — you can now record all of your communications!

  • Settings for booking notifications type.

    Practitioners can now be notified of ALL new appointments!

    If you’re a practitioner, you can now receive notifications for all of your new bookings — not just ones made online! 🎉 Previously, new booking notifications could only be sent out if a patient made the appointment themselves.

  • Human body illustration with annotations.

    Body charts are here!

    The time has come. Body charts are here! 🎉 💃 🙌 🤗 😍 That’s right, folks. You can now use body charts in your treatment notes!

  • API changes and more in Cliniko This Week

    Hello, Cliniko Family! We have a new set of changes and updates for — all covered in Cliniko This Week 😍! Including changes to our API, how we sync Payments to Xero, booking with Inactive Practitioners, and more.

  • Tax Amount added to Data Exports 🙌!

    Initiate your best celebration dance…. Cliniko This Week is back 👏! We’ve added some exciting changes to our Data Exports and have a number of fixes to share with you!

  • Zombie Lord Returns with Custom Titles

    Custom Titles are now here 🙌! That’s right, whether you have a Princess 👑 or even Zombie Lord 🧟 (welcome back, buddy) you can add ANY Title within Cliniko.

  • Cliniko Bug Fixes

    Our developers have been busting bugs left and right this week! If you had certain issues with Invoices, Patient Exports, Referring Doctors, or SMS messages — they got your back 😎. I’m covering everything that has been fixed in Cliniko This Week!

  • New Patient Export & Privacy Settings

    This past week we released an amazing new export option for Patients 💪! If a Patient requests a FULL download of their data, this is the feature for you!

  • Patient Names showing as Initials!?

    Have you noticed patient names are now appearing as initials on your browser’s tabs 🤔? This is a recent change to prevent someone from viewing your browser history and potentially obtaining a list of patient’s you’ve seen.

  • A warrior protects a Cliniko laptop with an EU shield

    GDPR compliance update for the week of 23/04

    It’s a month until the GDPR compliance regulations kick into gear and we’re well on the way to becoming compliant! Here’s an update on what we’ve done, what we’re doing, and what’s on the cards for the upcoming month!

  • Cliniko This Week — Reports, Products, Xero, and Online Booking

    UPDATE ALL THE THINGS 🤩! Ok…not “EVERYTHING” 🙄 but this week there have been a number of updates. I’m breaking those down for you in Cliniko This Week. This week’s updates, changes, and fixes includes Reports, Products, Xero, and Online Booking.

  • Cliniko This Week — MailChimp, Xero, Online Booking, and GDPR

    Chooo! Chooo 🚂! The Update Train is at the station and Rachel is here with your ticket 🎟, in Cliniko This Week! Covering changes to MailChimp, Xero, PDFs, and Online Booking 🖥! As well as the May 25th deadline for GDPR! Not sure what GDPR is 🤷‍?

  • Cliniko This Week — 16th February 2018

    Do we have a treat for you 🍭!!!! This week we’ve released some new keyboard shortcuts for Appointments, changes are coming to our API, and you can now cancel instead of delete patients from Group Bookings 🙌🤩🙌!

  • Cliniko This Week — 9th February 2018

    Need some more excitement for the weekend 🤔? Well… in Cliniko This Week, Rachel is bringing a special surprise for us all 🎁?!!? A BODY DIAGRAM CHARTS PREVIEW 😱!!! That’s right, get a sneak peek preview of what’s coming!

  • Cliniko This Week — 12th January 2018

    It’s a new year so what better way to celebrate than this week’s episode of Cliniko This Week 😎?! Rachel is back with the updates that took place over the holidays — including changes to the patient search and the brand new Payment Summary Report 😍!

  • Cliniko This Week — 15th December 2017

    It’s the final countdown ⏱!!! We’re getting close to the end of the year but that doesn’t mean we’re stopping our updates! In fact we have a sleigh FILLED with them 🎁!

  • Cliniko This Week — 8th December 2017

    I hope you had your coffee or tea today ☕️😂! Rachel’s caffeinated energy is back with another episode of Cliniko This Week! Covering the updates to the Appointment Types’ color picker and Print button.

  • Cliniko This Week — 1st December 2017

    Let’s get this party started 🎉🕺💃🎊!!! This week has been filled with some amazing updates and news! Rachel is back with a recap and preview of changes in Cliniko This Week!

  • Cliniko This Week — 20th October 2017

    Another week — so another episode of Cliniko This Week 😍! Rachel is covering all the changes including updates (as well as future news) about File Attachments as well as all the bug squashing that took place 🚫🐛🚫!

  • Cliniko This Week — 13th October 2017

    What do Koalas, The Matrix, and Creepy Clowns have to do with Cliniko 🤔? Find out in this episode of Cliniko This Week 🙌!!! Rachel dives into the updates and changes as well as how to add emojis throughout Cliniko — without a phone 📵!!

  • Cliniko This Week — 22nd September 2017

    Everybody, dance now 💃🕺! This week’s episode of Cliniko This Week is now available 🙌! Rachel will be covering updates that took place and how to build custom Online Booking URLs — oh my 😱!

  • Cliniko This Week — 15th September 2017

    Excited for the weekend ☀️!? Enjoy the sunshine and join Rachel in this week’s episode of Cliniko This Week 😎! For the Tip of the Week, she’ll show off how to dictate notes on Apple and Android devices 🎙+📱=🙌!! Say goodbye to tired thumbs 👍👍.

  • Cliniko this week — 8th September 2017

    Hhhhhhhhiiiiiiii Cliniko Family 👋😍👋!!! Want to know what took place this week? In this episode of “Cliniko this week”, Rachel will take you on a tour of the updates — including changes to the ⏳ Waitlist and more 🙌!

  • Cliniko this week — 1st September 2017

    “Cliniko this week” is here again! Rachel let’s you know all that’s happened with Cliniko this week. She even has a great tip about taking photos on your phone and getting them straight into the patient record in Cliniko.

  • Abstract image

    What’s New in Cliniko — November 2016

    Welcome to our update on Cliniko and the team! We’ve been busy through October, so let’s check out what’s happening behind the scenes, and what’s new and how it can benefit you! Firstly, let’s find out what’s new in Cliniko right now!

  • Abstract image

    What’s New in Cliniko — October 2016

    Welcome to our update on what we’ve added to Cliniko in the last month! We’ve been busy through September, so let’s check out what’s new and how it can benefit you!

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    What’s New in Cliniko — September 2016

    Welcome to our update on what we’ve added to Cliniko in the last month! We’ve been busy through August, so let’s check out what’s new and how it can benefit you! You can now book your Patients into multiple Group Appointments at once !

  • Abstract image

    What’s new in Cliniko — August 2016

    There have been a lot of developments within Cliniko since our last major update, so I thought I’d round up all the details for all the people using Cliniko right now! Here’s a quick summary of major changes made in Cliniko lately.

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    What’s new in Cliniko — December 2015

    Since our last update, there’s been a lot of work completed behind the scenes, with a number of changes that you may not be aware of! Here’s the rundown: Changed our hosting provider .

  • August 2015 - Cliniko Recent Updates

    Well, do we have some updates to share! It’s nearing the end of August and the entire Cliniko team has been hard at work, updating bits and pieces of the program to be better than ever (and adding a few new features, as well!).

  • Cliniko Recent Updates - January 2015

    So far, 2015 has been a huge and exciting year for us at Cliniko — and we’re only a month in! If January is any indication of what’s to come, we’re pretty excited about the next eleven months.

  • Cliniko Recent Updates - December 2014

    Happy new year, everyone! Over the past couple of months, we’ve been super busy and we’ve released some awesome new (and highly sought-after) features! Here goes… We improved an issue with Xero and synchronizing invoices and payments from a previous date.

  • May 2016 - Cliniko Recent Updates

    Time is flying! We’ve released a whole bunch of updates over the last couple of months. Settle in with a cup of tea, because this list is quite long. Without further ado, here they are!

  • Abstract image

    Redesigning the appointment

    We’re currently working on redesigning how the appointment looks in the calendar. Specifically the form you see when creating or editing an appointment, and also the popup you get when clicking on an appointment.

  • April 2015 - Cliniko Recent Updates

    Well, it’s been a while since our last update! We’ve been up to a lot of good stuff over the past month, and there’s no shortage of updates and changes to Cliniko!

  • Treatment notes form.

    Cliniko Recent Updates - February 2014

    Hi everybody! It has been an exciting few weeks here are Cliniko and our development team has been very busy. We have released several new features and updates! New dashboard design and new larger fonts.

  • Cliniko Recent Updates - January 2014

    Hello all! I am back after a bit of a hiatus. Lots of exciting features have been released since my last update. You can get fully caught up here . Without further ado here are some recent changes. Added a provider number field to the contacts section.

  • Cliniko changes week ending 6 November 2013

    It is time once again for your weekly Cliniko update. We concentrated on fixing a few bugs and preparing for our rollout to the new online bookings tool. Changes this week.

  • Cliniko changes week ending 30 October 2013

    Hello all! Time for your weekly Cliniko update. Just a week until our Cliniko meet up in Melbourne. I have about 50 things on my to-do list before I leave so my post will be short this week. Features Additional placeholders for appointment reminders.

  • Cliniko changes week ending 23 October 2013

    Hello everybody! Time for your weekly Cliniko update. I have a lot to talk about this week as we released several new Cliniko features. Here is what we worked on this week. Features Sequential invoice numbers.

  • Cliniko changes week ending 16 October 2013

    Another week has flown by already, so it is time for your weekly Cliniko update. No real updates to report. Don’t worry though, our developers have been hard at work on some larger features that will be released soon. More on that next week!

  • Cliniko changes week ending 9 October 2013

    It is time for your weekly Cliniko update. This time next month I will be in Melbourne at our Cliniko meet up. I cannot believe it is only a month away! Once again our development team has been really busy.

  • Cliniko changes week ending 2 October 2013

    Hello again! Bart Lewis here with your weekly Cliniko update. Can you believe I have been with Cliniko over a month now? It feels like I just started yesterday. I really enjoy talking to all of our customers!

  • Cliniko changes week ending 25 September 2013

    Hello everybody in Cliniko land! Bart Lewis here with your weekly Cliniko update. The development team has been in full swing this week releasing feature updates and bug fixes. Here is what we released this week. Added support for the Sri Lankan Rupee.

  • Cliniko changes week ending 18 September 2013

    Hello everybody! Bart Lewis here with your weekly Cliniko update. This week was a very exciting one at Cliniko. We had a major feature release and our Xero Integration was included in their add-on directory! More on that in a bit.

  • Cliniko changes week ending 11 September 2013

    Hi everybody, Bart Lewis here with your weekly Cliniko update. Only one small fix to report this week. Don’t worry though our development team is busy working on a change to treatment notes that everyone is going to love.

  • Cliniko changes week ending 4 September 2013

    Hi everybody. Another week has gone by and I cannot believe how fast time flies. The Cliniko development team has been busy this week releasing new features and bug fixes. Without further ado, here is a list of this week’s changes.

  • Cliniko changes week ending 28 August 2013

    Hi Folks! Here is my weekly installment of changes to Cliniko. I am into my second week of Cliniko support and things are going well. I really enjoying talking to our customers, such nice folks.

  • Abstract image

    Lots of Cliniko Updates!

    Hi All! Bart Lewis here. As you can see below I just started with Cliniko in support. One of the things I want to do is update the blog more frequently. I would like to put out a weekly blog post of all the new features we have added to Cliniko.

  • Cliniko news — November 2012

    A lot has happened in the last couple of months since our last news email. I will try to keep this as brief as possible but there is a bit to get through to ensure you are kept up to date.

  • Abstract image

    New system status page for Cliniko

    We have just launched the Cliniko System Status page. This is a live updating page that shows the current status of Cliniko. If you are ever experiencing issues, you can check here to see if it is just you, or if there is an issue with Cliniko.

  • Cliniko news — July 2012

    It’s like every month is our biggest at Cliniko. So much has happened lately I am not quite sure where to start… I guess the best place is our birthday! Cliniko turned 1 a few weeks ago.

  • Online bookings settings.

    Patient online bookings and more

    We are really excited to officially announce that Patient Online Bookings are now available in Cliniko. I say “officially announce” because it was actually released a couple of weeks ago and over 25% of our customers are already using it.

  • Cliniko News — 27 April 2012

    We just sent out our April newsletter, here is the content for those of you that aren’t subscribed…. We have been really hard at work this last month developing features you have been requesting.

  • Cliniko is here!

    We are excited to finally release Cliniko. Cliniko has been in use with quite a few practices already over the last few months while we prepared for our official launch.